Setting up Guardian

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Getting the Most of Your Guardian Controls

Congratulations! You now have fast, reliable internet that the whole family can enjoy. Unfortunately, now you never see your family. But don’t worry, we can help fix that too!
Every residential Safelink plan includes our own Guardian Parental Controls for content filtering, Wi-Fi management, scheduling, and monitoring to help you regain control of your internet. And setting it up is easier than you would think.

Getting Started

How to set up Guardian on a Safelink Router
It’s easy. Guardian is already included with every Safelink router. All you need to do is activate the account.
How to set up the Guardian Mini (purchased separately) 
  1. Connect one end of the ethernet cord into your Guardian Mini and the other end into your router.  
  2. Plug in the power cord. 
Activating an Account 
  1. Go to, you will be directed to a “Let’s get started page” and follow the prompt to put in your email. 
  2. Once you have put in your email you will be directed to enter your name, address, and phone number. 
  3. Enter your subscription information. This is going to be the email you want for logging into your account and receiving updates. Once you have added the email address pick a password and this will open your dashboard.
  4. To get to the portal to manage your settings and devices, go to 
  5. Once all the information is entered, you will be sent an email to verify your email address.  
  6. If you have the mini it will guide you to a screen that asks to detect new hardware, you will say yes and click pair device.   
  7. After you have verified your email and/or paired the device you will be directed to the “Getting started” dashboard. 

Your Dashboard

The getting started dashboard is a brief overview of recent network activity, what devices are active on the network and what speed connection you are getting. From here, you will be able to assign each device and put them in groups for easy management. It is best to first group your devices by types, such as kids devices, visitors, parents, etc.

Creating Groups

Follow this link to get to the groups section. is where you will divide your devices into groups as well as name your devices. The default limit is Guest and devices are named by brand and model. For example, Motorola, LG Electronics, Apple Inc, and so on.
You can also create a group and customize the limits for the entire group at once. This will make it easier to manage several devices that you want to have shared attributes. Once the group is set up, simply drag the device into specific groups and the settings for that group will be applied to all devices. 

Naming a Device

  1. To identify a device, click on and make sure that they are connected to the network.
  2. Once the identity of the device is found click on the 3 dots after the device name.
  3. Scroll to, rename the device for ease of use.
It is here that you can also pause tracking or hide the device if you would prefer not to see it in your list.

Disable or Enable Internet

  1. When you want to turn off or on the internet just Click on “more information” to enable and disable the internet and turn on or off tracking history.
  2. At the bottom of the page you will be provided with a legend telling you what the groups are and what color they are associated with. You will not have to remember anything or write it down.
The legend is set up automatically when you set up your groups.

Set Limits

The Limits page allows you to customize the limits you want on your internet. You can put schedules, restrict certain sights, make exceptions and more. You can make custom limits and make templates for future use.
Once your groups are set up, go to left side of the screen and click on the “Limits” tab. This will bring you to the page where you will set the limits for the group. You will be asked “Which group would you like to manage Limits for?” You will click on the down arrow and select the group you would like to set limits for. 
Setting limits is the place where you will find all the controls you need to manage your internet and keep an eye on internet users. It will start with setting a limit on the days and times yo would like your internet on or blocked. Click on “Internet Blocked” then click on the days and times you would like the internet blocked for that group. To turn the internet back on, click on the “Default” and check the box for the times and day of the week you would like the internet turned back on. When the internet is off it is red and if it is on the boxes will be blue. You can also set custom limits, name those limits with “homework time,”dinner time,” etc. and color code them. 
  • The place to add restrictions is also inside “Limits”, this is where you can block everything,
  • Categories: these can be websites known for dating sites, drugs, gambling, games and pornography
  • Proxies: allows users to bypass local network configurations and filters, search engines, shopping, sports, social media, and websites that are known to contain malware, phishing, spyware, and/or viruses. 
  • You can block sites, like Amazon or Apple and specific URL’s. 
  • If you would like to make certain exceptions for the categories, sites, or URLs you can add those. Options are available for YouTube, safe-search, and blocking unknown traffic. 

Review Usage History

When you want to see the history of what all the devices are doing on your internet, click on the history tab. See a questionable URL, no problem simply add it to the block list in limits and that device will not be able to visit that URL again. Not sure what sites might be questionable or unsafe? Those will be highlighted in red. You can also hover over the URL and it will give you a description of what the website is.  You can sort history as well as add a device to a “do not track” list.
Safelink Internet Guardian History
This is where you set the time zone for your home network and the devices. Failure to set your devices and dashboard to your time zone may affect your ability to set proper limits. You will only need to set this up once.
Example of content filtering features included in Guardian.
For android go to your “Play Store” and click here.
For apple users go to “App Store” and click here.
Once it has been downloaded, use your same login credentials as you do with the desktop version.
It will bring you to a page that will ask if you want to protect that device everywhere, available on the enhanced plan, or manage limits. The manage limits will let you make changes to the account

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